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Terms & Conditions Policy

Effective from Jan 2022

Welcome to Celsia Organic! These Terms & Conditions (“Agreement”) govern your use of the Celsia Organic website (“Website”) located at www.celsiaorganic.com. By accessing or using our Website, you agree to be bound by this Agreement. If you do not agree with any part of this Agreement, please refrain from using our Website.

  1. General

a. Celsia Organic (“we,” “us,” or “our”) is the name of the company operating the Website.

b. The terms “you” or “user” refer to any individual or entity that accesses or uses our Website.

c. By using our Website, you represent that you are at least 18 years old or have the legal capacity to enter into binding agreements in your jurisdiction.

d. Celsia Organic reserves the right to modify, update, or replace any part of this Agreement without prior notice. Your continued use of the Website following any such changes constitutes your acceptance of the revised terms.

  1. No Return & Exchange

a. Celsia Organic does not accept returns or exchanges for any products purchased through our Website, except in cases of damaged or defective items. If you receive a damaged or defective product, please contact us at contact@celsiaorganic.com within 7 days of receiving the item to initiate a return or exchange process.

b. To be eligible for a return or exchange due to damage or defect, you must provide proof of purchase and the item must be in its original packaging.

c. Celsia Organic reserves the right to determine whether a product is eligible for return or exchange based on the provided evidence.

  1. Shipping

a. Celsia Organic strives to ship orders within 7 days of purchase. However, please note that shipping times may vary depending on your location, product availability, and other factors beyond our control.

b. We will make reasonable efforts to keep you informed of any delays or changes in shipping status.

c. Celsia Organic is not responsible for any delays, damages, or losses that occur during the shipping process. Once an order has been shipped, any liability rests with the shipping carrier.

  1. Intellectual Property

a. All content on the Celsia Organic Website, including but not limited to text, images, graphics, logos, videos, and software, is the property of Celsia Organic and protected by applicable copyright, trademark, and other intellectual property laws.

b. You may not modify, reproduce, distribute, or display any of the content from our Website without prior written consent from Celsia Organic.

  1. Limitation of Liability

a. Celsia Organic shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your use of the Website or the products purchased through the Website.

b. In no event shall Celsia Organic’s total liability exceed the amount paid by you for the specific product giving rise to the claim.

  1. Governing Law

a. This Agreement shall be governed by and construed in accordance with the laws of the jurisdiction in which Celsia Organic operates.

b. Any dispute arising out of or in connection with this Agreement shall be subject to the exclusive jurisdiction of the courts in the applicable jurisdiction.

If you have any questions or concerns about these Terms & Conditions, please contact us at contact@celsiaorganic.com.

By accessing or using the Celsia Organic Website, you acknowledge that you have read, understood, and agreed to be bound by this Terms & Conditions Policy.

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